This Privacy Policy describes how Tenki ("we", "us") handles information in the "Oshi Get Board" app (the "App").
1. About the Service
The App provides a bulletin-board and transaction-intermediation service where users post information about exchanging, giving, or selling fan ("oshi-katsu") goods, and carry out transactions directly with one another. We are not a party to any individual transaction. We facilitate the exchange of information needed for communication, shipping, and payment between users to the extent necessary for a transaction.
2. Information We Collect
| Category | Details |
| Account | Identifiers from Apple / Google sign-in, email address where provided (including Apple's Private Relay email), and profile (nickname, etc.) |
| Posts & transactions | Post and reply text, transaction type / delivery method / progress status, mutual ratings between users, and report/block information (the App is image-independent and does not allow photo uploads to posts) |
| Contact / shipping / payment data for transactions | For shipping transactions: recipient name, postal code, address, and phone number; and payee information (bank transfer details, etc.) as text. This data is stored encrypted and disclosed only to the transaction counterparty after both parties have submitted it |
| Notifications | Push notification token (via Expo Push). Notification content contains no personal data |
| Usage & analytics events | In-app events (sign-in, posting, transaction status changes, etc.). We do not include personal data such as email, address, or phone (only identifiers such as an internal user ID) |
| Advertising identifiers | Advertising identifiers (IDFA / AAID, etc.) for ad delivery and measurement (on iOS, where tracking permission (ATT) is granted) |
| Device & logs | Access timestamps, error information, request identifiers, and similar technical data |
The App does not request access to your camera, location, contacts, or photo library. The only device permissions used are push notifications and iOS tracking permission (ATT). The App does not perform any AI processing.
3. How We Use Information
- To provide the Service (intermediating posts and transactions, and exchanging information needed for communication, shipping, and payment between parties).
- To keep transactions safe, prevent abuse and violations, and take measures such as handling reports and suspending accounts.
- To send push notifications.
- To improve quality, fix issues, and produce statistics/analytics.
- To deliver and measure advertising.
- To respond to inquiries and comply with laws.
4. Personal Data in Transactions (Address, Payee, etc.)
- For shipping transactions, the recipient name, address, and phone number needed for delivery are disclosed only to the counterparty, and only after both parties have submitted them (simultaneous address disclosure). For in-person handover, addresses are not disclosed.
- Payee information is disclosed only to the paying party, for the purpose of payment.
- This information is stored encrypted, in an area separated from other data.
- Address and payee information for completed or cancelled transactions is deleted promptly. Transactions under a trouble report are retained until resolved.
- We do not process payments within the App. Payments are made directly between users (e.g., bank transfer, e-money), and we do not store payment details such as card numbers.
Disclosing your name, address, and phone number to a counterparty carries risks, such as misuse by the counterparty. Within the App, such information is disclosed only to the transaction counterparty and only to the extent necessary to perform the transaction, and our Terms of Use prohibit using, storing, or sharing disclosed information for any other purpose. Please use the App with an understanding of this risk.
5. Advertising & Tracking (AdMob, ATT, UMP)
The App serves advertising through Google's ad service "Google AdMob."
- On iOS, we may request tracking permission via App Tracking Transparency (ATT). Where permission is not granted, or depending on regional consent status, we serve non-personalized ads (the App remains fully usable in this case).
- Depending on region (EU / UK, etc.), we obtain consent via the User Messaging Platform (UMP), defaulting to non-personalized ads.
- For ad delivery and measurement, advertising identifiers, device information, and usage data may be processed by Google and its advertising partners. Details follow Google's policies.
- Ads are shown to all users, and there is no paid option to remove ads.
- We do not sell collected information to third parties for advertising.
6. Sharing & Processors
Except as required by law, we do not share personal information with third parties without consent (disclosure of shipping/payment information to a counterparty is performed based on your actions, to the extent necessary to complete a transaction). We use the following providers to operate the service:
- Sign-in authentication: Apple Inc. / Google LLC
- Ad delivery / consent management: Google (AdMob, UMP)
- Push notification delivery: Expo (Expo Push Service) / Apple (APNs), Google (FCM)
- Cloud infrastructure (servers, database, etc.): Google Cloud (Google LLC)
7. Data Retention & Deletion
- Personal data such as addresses and payee details for transactions is deleted promptly after the transaction is completed or cancelled (except items under a trouble report).
- Proposed conditions, meeting places/markers, and the text of closed posts and replies are deleted 30 days after completion or cancellation (except items under report or in progress).
- After an account deletion request, related data is generally deleted within 30 days. However, records relating to reputation, violation history, and suspensions may be retained to the extent necessary for abuse prevention, dispute handling, or legal requirements.
- Invalid push notification tokens are deleted.
8. International Transfers
Due to cloud infrastructure and advertising, data may be processed outside Japan (e.g., in the United States). By agreeing to this Policy, you consent to such transfers.
9. Your Rights
- You may request disclosure, correction, deletion, or suspension of use of your information.
- You can delete your account and data from "Delete Account" in the App.
- You can change advertising tracking permission (ATT) at any time from your device settings.
- To withdraw consent or exercise your rights, contact us below.
10. Security
We implement reasonable safeguards such as encryption in transit, encryption at rest for transaction-related personal data, and access controls to protect information against leakage, alteration, and unauthorized access.
11. Age Requirement
Because the App involves transactions between users that may include money, it is intended for users aged 18 or older. Persons under 18 may not use the App.
12. Changes
We may update this Policy as needed. Material changes will be announced in the App or on this page.
13. Contact
For questions about this Policy or our handling of personal information, contact [email protected].